Shipping
I will refund the difference if the actual shipping charges are less than what you were charged if that amount exceeds $2.00. If you have any questions regarding shipping please contact me via email at info@warmhugs.com .

Refunds and Exchanges
I guarantee the quality and workmanship of my products and want you to be happy with your purchase. If you have a question or problem with any item you purchase please contact me at info@warmhugs.com and I will work with you to resolve the problem.